Terms & Conditions
The agreement that governs your order. Your rights in the song are in the Song License.
Last updated: August 31, 2026
These Terms and Conditions (“Terms”) govern your purchase and use of custom song services from Mascot & Main LLC (“Mascot & Main,” “we,” “us,” or “our”), a Georgia limited liability company. They work together with the Mascot & Main Song License (the “Song License”), which governs your rights to use the songs you receive. Please read both.
1. Agreement to these Terms
By purchasing a package, checking the box at checkout that you agree, or otherwise using our services, you agree to these Terms and to the Song License, on behalf of yourself and the organization you represent. If you do not agree, please do not place an order.
2. These Terms and the Song License work together
Your purchase is governed by two documents that are meant to be read together: these Terms, which cover your order, payment, and our services, and the Song License, which covers your rights to use the songs. If the two ever conflict, the Song License controls any question about your rights in the songs, and these Terms control any question about your order, payment, and our services.
3. What we provide
We create original, custom songs and related materials based on the package you choose. What is included, such as the number of songs, versions, revision rounds, and file formats, is described on our Packages page at the time of your order and is delivered to you under the Song License.
4. Your order and creative brief
After you order, you will answer a short set of questions about your team, town, or organization. This brief is the foundation of your song, so please answer as completely and accurately as you can. We rely on the information you provide, and delays or gaps in your brief may affect your timeline and your result.
5. Pricing and payment
Prices are shown on our Packages page and are due as shown at checkout. Where we offer a deposit or a payment plan, work proceeds according to that schedule. Prices do not include any taxes that may apply, which are your responsibility where required by law.
6. Turnaround
We aim to deliver a first draft within roughly 7 business days after we receive your completed brief and payment. Timelines are estimates, not guarantees, and depend on the complexity of your request and how quickly you respond during the process.
7. Revisions and acceptance
Each package includes a set number of revision rounds, and a revision round means one consolidated set of requested changes sent together. Additional rounds are available as an add-on. Please review each deliverable and send approval or consolidated changes promptly. If we do not hear from you within 14 days of a delivery, that deliverable is treated as accepted.
8. Cancellation and refunds
Because every song is custom and we begin work promptly, payments become non-refundable once the first song version has been delivered, and any deposit is non-refundable. If you cancel before we begin, we will refund what you paid, less any non-refundable deposit. Our revision rounds, not refunds, are how we make sure you are happy with the result. This section does not limit any rights you have that cannot be waived under applicable law.
9. Your responsibilities
You agree to provide accurate information, to hold the rights to any names, mascots, marks, or other materials you give us (as described in the Song License), to obtain any third-party permissions your intended use requires, to make any disclosures that a platform or law requires for how you use the songs, including any AI-content disclosures, and to use the songs lawfully and within the Song License.
10. Disclaimers
Except as expressly stated in these Terms and the Song License, our services and the songs are provided “as is.” To the fullest extent permitted by law, we disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, copyrightability, and non-infringement. This reflects the developing and uncertain legal status of AI-assisted content, which is explained further in the Song License.
11. Limitation of liability
To the fullest extent permitted by law, our total liability arising out of or relating to your order, the songs, these Terms, or the Song License will not exceed the total amount you paid for the affected package. We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost business, even if advised of the possibility.
12. Indemnification
You agree to defend, indemnify, and hold us harmless from any claim arising out of materials you provided to us, your use of the songs beyond the Song License, or your failure to make any disclosure required for how you use the songs.
13. Third-party platforms
Streaming services, social networks, and other platforms set their own rules and are outside our control. We cannot guarantee that any platform will accept your songs or keep them available. If you purchase our streaming add-on, the specific terms for that service are set out in the Song License.
14. Changes to these Terms
We may update these Terms from time to time. The version in effect when you place your order applies to that order. Material changes will be posted on this page with an updated date.
15. Governing law
These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Cobb County, Georgia.
16. Contact
Questions about these Terms? Email us at [email protected].
Read the Song License, which covers your rights to use the songs.